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FAQ


Q: Why canít BG&E simply lower their Supply rates?

A: BG&E enter into long term fixed-rate contracts to help protect their customers from changes in generation costs, but they pay a premium for the decreased risk. As a result, Marylandís rates are currently among the highest in the continental United States.


Q: Will BG&E lose money?

A: No. As part of deregulation, BG&E do not take a profit on the supply portion of your bill. BG&E only purchase electricity for their customers that do not choose an electric supplier like Maryland Power Company.

 

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TOP 10 Misunderstandings About Choosing An Electric Supplier.

No. 1 - BG&E will be upset if I Choose An Electric Supplier

Fact - BG&E encourage their customers to Choose an Electric Supplier because lower electric costs benefit everyone in Connecticut.



No. 2 - My new electric supplier can shut off my service

Fact - Only BG&E can terminate electric service to your home or business and termination is strictly regulated by the Maryland Department of Public Utility Control.



No. 3 - BG&E will lose money if I Choose an Electric Supplier

Fact - BG&E do not earn a profit on the electricity they deliver to their customers. The two companies simply purchase electricity to deliver to customers who do not Choose an Electric Supplier. Customers pay exactly what BG&E pay - no more, no less.



No. 4 - If my electric supplier goes out of business I'll lose service

Fact - Electric service will not be interrupted if a supplier goes out of business. You would be returned to BG&E generation services and would pay the BG&E generation services rate. You could then stay with BG&E, or, choose another supplier.



No. 5 - I have to give out personal information if I want to Choose an Electric Supplier

Fact - Suppliers DO NOT NEED AND SHOULD NOT REQUEST personal information such as a Social Security number, credit card information, checking account numbers, etc. Suppliers will need you to provide information from your electric bill to authorize the switch. To avoid delay in switching, it is very important
that you provide this information accurately.



No. 6 - Savings begin immediately

Fact - Customers who Choose an Electric Supplier are switched to the suppliers' rate on their next regularly scheduled meter reading date. So, depending on where you are in your meter reading cycle it can take more than 30 days to have the supplier's rate appear on your bill. To avoid delays in switching, it is very important that you accurately provide the necessary billing information to the supplier.



No. 7 - There's a charge to switch to another electric supplier

Fact - There is NO CHARGE to switch electric suppliers and you can return to BG&E Standard Service generation if you like. Most suppliers do not have a cancellation fee, but some do. So, be sure to ask whether the supplier charges a cancellation fee before enrolling.



No. 8 - The savings are too small to bother switching

Fact - Depending on the offer, you can lower your total electric bill by 10% or more.



No. 9 - It's difficult to switch

Fact - It's EASY TO SWITCH and the supplier you choose will do the work for you. You will need to provide the supplier with certain information from your electric bill. To avoid delay in switching it is very important to accurately provide the necessary information. Double check this information to be sure it's correct.



No. 10 - Suppliers will start billing me separately for my electric service

Fact - You will continue to receive one electric bill from BG&E. The only difference will be the rate you pay for the generation service portion of your electric bill.

BG&E is Baltimore Gas & Electric Company

 

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